About Phoenix Family Law Group

Domestic Violence Shelters & Resources

24-hour helplines, emergency shelter, and safety planning for Northeast Ohio.

Safety & Support

Domestic Violence Shelters and Crisis Resources

Domestic violence affects families across every community. If you or someone you love is experiencing abuse, help is available 24 hours a day. Emergency shelter, safety planning, crisis counseling, and legal advocacy resources serve survivors throughout Cleveland and Cuyahoga County.

If you are in immediate danger, call 911. For 24-hour domestic violence support in Cuyahoga County, call or text the Journey Center for Safety and Healing at (216) 391-4357 (HELP).

Family law matters involving domestic violence — including protective orders, custody, and divorce — require careful legal strategy. Phoenix Family Law Group helps clients navigate these cases with discretion and preparation. This page lists trusted community resources; it is not a substitute for emergency services.

You Are Not Alone

Emergency Shelter & Crisis Support

The Journey Center for Safety and Healing provides survivors of domestic violence and child abuse with emergency shelter, a 24-hour crisis helpline, support groups, individualized safety planning, and court advocacy throughout Cuyahoga County.

For general emergency shelter intake in Cuyahoga County, Coordinated Intake connects individuals and families to housing resources. Call (216) 674-6700 Monday–Friday; after hours and weekends, dial 2-1-1 for United Way community resource assistance.

How We Help

Key Resources in Cuyahoga County

Phoenix Family Law Group provides strategic, compassionate representation tailored to your circumstances throughout Cleveland and Northeast Ohio.

Safety Planning Comes First

Before taking legal action, your safety matters most. Trained advocates can help you assess risk, plan safe exit strategies, and connect with shelter or housing programs. Legal steps such as protective orders and custody filings can be coordinated once you are safe.

Journey Center 24-Hour Helpline

Call or text (216) 391-4357 (HELP). Live chat available at journeyneo.org.

Emergency Shelter

Short-term, confidential shelter for individuals and families fleeing violence. Intake through the 24-hour helpline.

Coordinated Intake

Shelter referrals in Cuyahoga County: (216) 674-6700 (weekdays); dial 2-1-1 after hours.

DV Housing Initiative

Rapid rehousing and emergency housing assistance through Journey Center programs.

Court Advocacy

Advocates work within criminal and civil courts to support survivor safety — not as court employees.

National Domestic Violence Hotline

1-800-799-SAFE (7233) or text START to 88788. Available 24/7 nationwide.

Ohio Protective Orders

Domestic Violence & Ohio Family Court

Ohio law provides remedies for domestic violence survivors, including civil protection orders (CPOs) and criminal charges where appropriate. Domestic violence can significantly affect custody and parenting time decisions, as courts prioritize child safety.

If you are pursuing divorce or custody while addressing abuse, documentation, safety planning, and timely legal filings matter. Phoenix Family Law Group helps clients present these cases carefully in Cuyahoga County Domestic Relations Court.

Serving Northeast Ohio

Cleveland & Surrounding Communities

Phoenix Family Law Group represents clients throughout Cuyahoga County and surrounding communities including Lakewood, Westlake, Rocky River, Parma, Strongsville, North Olmsted, and Middleburg Heights.

Our firm regularly appears in Cuyahoga County Domestic Relations Court and understands the procedural expectations of local judges and magistrates.

Cuyahoga County

Summit County

Lake County

Medina County

Geauga County

Lorain County

Portage County

Common Questions

Frequently Asked Questions

In Cuyahoga County, call or text the Journey Center for Safety and Healing at (216) 391-4357 (HELP). Advocates are available 24/7 for crisis support, safety planning, and shelter intake.

Contact the Journey Center 24-hour helpline to complete a confidential intake. For general emergency shelter, call Coordinated Intake at (216) 674-6700 on weekdays, or dial 2-1-1 after hours and on weekends.

Yes. Ohio courts prioritize child safety when allocating parental rights and responsibilities. Evidence of domestic violence can affect custody, parenting time, and whether shared parenting is appropriate. See Child Custody & Parenting Time.

A civil protection order (CPO) can prohibit contact, require an abuser to stay away from your home or workplace, and address related safety terms. CPOs are separate from divorce but may intersect with custody and support cases. Legal counsel helps coordinate these proceedings.

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